Terms of service
Welcome to GI Loom. By accessing or using our website [https://gilooms.com/] (“Site”) and purchasing our products, you agree to comply with and be bound by the following Terms of Service (“Terms”).
Please read them carefully before using our services.
1. General
● These Terms govern your use of our Site and the purchase of products from GI Loom.
● We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site after changes indicates your acceptance of the revised Terms.
2. Eligibility
● By using our Site, you confirm that you are at least 18 years old or have the consent of a parent/guardian.
● You agree to use this Site only for lawful purposes and in accordance with these Terms.
3. Product Information
● We strive to display products, colors, and descriptions as accurately as possible. However, due to variations in screens, colors may differ slightly from actual products.
● All products are handcrafted, and slight variations in size, color, or weave are a natural characteristic, not defects.
4. Orders & Payment
● All orders are subject to acceptance and availability.
● Prices are listed in USD and are exclusive of applicable taxes, duties, and shipping charges unless stated otherwise.
● We accept payments via credit cards, e-wallets etc.
● You are responsible for ensuring the accuracy of your order before final submission.
5. International Shipping
● GI Loom ships worldwide via trusted logistics partners.
● Customs duties, taxes, and other import charges are not included in the product price and are the responsibility of the customer.
● Delivery times may vary based on destination and customs clearance.
6. Returns & Refunds
● Our Return & Refund Policy (available [here – link]) forms part of these Terms.
● Customers must comply with the return process outlined in the policy.
7. Intellectual Property
● All content on this Site—including designs, photographs, text, graphics, logos, and product descriptions is the property of GI Loom or its content suppliers and is protected by copyright and trademark laws.
● You may not reproduce, modify, distribute, or exploit our content without written permission.
8. Prohibited Activities
You agree not to:
● Use the Site for fraudulent or unlawful purposes.
● Interfere with the Site’s security features or operations.
● Misrepresent your identity or affiliation.
● Upload or transmit harmful code or malware.
9. Limitation of Liability
● GI Loom is not liable for any indirect, incidental, or consequential damages arising from the use of our Site or products.
● Our total liability for any claim shall not exceed the amount you paid for the product in question.
10. Disclaimer of Warranties
● Products are sold “as is” and “as available.”
● While we aim for high quality, we do not warrant that the Site will be uninterrupted or error-free.
11. Governing Law & Jurisdiction
● These Terms are governed by the laws of India
● Any disputes shall be subject to the exclusive jurisdiction of the courts in Jaipur.
12. Contact Us
For questions or concerns regarding these Terms, please contact us info@gilooms.com
